If you plan to become a part of a big corporation, then knowing the sales slang is a must. Otherwise, you will feel buried in abbreviations and jargon during daily communication.<\/p>\n\n\n\n
Let\u2019s get started with 106 sales terms to know if you are trying to break into sales (and no, you don\u2019t need a sales degree<\/a> to master these!) <\/p>\n\n\n\n\n\n\n Every action you take as a sales rep must align with closing a deal. <\/p>\n\n\n\n This is the database of information you create after a particular customer buys from you for the first time. This account has all the information related to that customer. A sales rep is given a client account, which means they handle all interactions with that client.<\/p>\n\n\n\n An ADR helps increase the number of client accounts. They identify sales prospects and study the market to align sales efforts. <\/p>\n\n\n\n Also known as the sales representative, an account executive manages customer accounts on a day-to-day basis. They understand the clients\u2019 pain points, close deals, and help with customer satisfaction.<\/p>\n\n\n\n This is a sales strategy that focuses on the most prominent accounts that the brand has. Sales reps focus on these high-value accounts to meet last-minute sales targets.<\/p>\n\n\n\n This strategy is helpful in big companies with large databases. A sales rep can immediately understand the consequences of a particular sale in a given context with an ad-hoc report. It is an autonomous report that doesn\u2019t have to go through the usual processes and analysis. You can generate it using real-time data.<\/p>\n\n\n\n The buying process a potential buyer may go through, from gaining awareness about the product to adopting or rejecting the product.<\/p>\n\n\n\n This classic 4-step model in sales and marketing represents the stages a buyer goes through while choosing a product or service, as depicted below.<\/p>\n\n\n\n This is the average revenue you generate per customer contract in a year. For example, your account executive has signed a customer for five years for $50,000. Then their ACV is $10,000.<\/p>\n\n\n\n When a brand has a subscription-based selling model, it can track each subscription’s value yearly through this metric. The formula:<\/p>\n\n\n\n This is a business relationship between a seller and another business. For example, if you are into SaaS sales<\/a>, you may sell products to other businesses for commercial use.<\/p>\n\n\n\n A relationship between a seller of a product or service and a buyer who is an individual customer\u2014i.e. a skincare brand selling products to teenage consumers.<\/p>\n\n\n\n Leads are prospects or potential customers who have shown interest in the product. Sales reps can pursue and convert them. Bad leads are those prospects that are unlikely to convert into customers.<\/p>\n\n\n\n Created by IBM, this framework helps sales reps decide whether a particular sales prospect is worth pursuing, depending on whether: <\/p>\n\n\n\n The value that the customer derives from a product or service. If you want to start with software sales<\/a>, you will need to find a way to not talk about the hundreds of features the software may have and jump to benefits. What specific and distinct advantages will a customer experience because of the product\u2019s features?<\/p>\n\n\n\n Named after the bluebird\u2014a sign of happiness\u2014a bluebird sale is a profitable sale that was a pleasant surprise for the sales rep. Companies shouldn\u2019t rely on bluebird sales to reach their sales goal\u2014it\u2019s a lucky occurrence.<\/p>\n\n\n\n The last step of the buying process, wherein the buyer has considered their pain points, looked at options, and is on the brink of choosing your product to solve their problem.<\/p>\n\n\n\n BDRs are those sales reps that focus on cold-calling or other methods to get outbound leads and generate more business. A BDR job description<\/a> includes cold calling, qualifying leads, etc. If pursuing outbound leads seems exciting or you want to know more about them, here\u2019s a list of BDR interview questions <\/a>that reflect the various situations BDRs handle.<\/p>\n\n\n\n Sales data related to a particular account or prospective customer will help sales reps prepare product pitches and presentations backed by data.<\/p>\n\n\n\n How a buyer reacts to advertisements, sales, product choices, and other considerations while making a decision constitutes buyer behavior. The customer’s needs, preferences, and desires dictate how they make a product purchase decision or what their buyer behavior will be.<\/p>\n\n\n\n An ideal customer profile of your target customer based on market research. This may include their age, gender, job qualifications, and pain points. Here are some buyer persona examples<\/a>.<\/p>\n\n\n\n Everything a buyer is looking to tick-mark while shortlisting a product\/service. This could be a price point, size, kind of benefits they are looking for, is it the right time to buy, etc.<\/p>\n\n\n\n When a customer shows buying intent, they are close to completing a purchase. This is when marketing would ramp up targeted ads to convert their intentions into action. Buying intent can be active (when a consumer is researching products and looking to buy) or passive (they know they need a product but aren\u2019t researching for one).<\/p>\n\n\n\n The buyer process or lifecycle includes stages a buyer goes through before deciding on a product. This process has many iterative stages, but the three core stages are awareness, evaluation, and final purchase.<\/p>\n\n\n\n An indication by a buyer that they are ready to make a purchase. This gesture or signal can be verbal or non-verbal. It can be anything that signals that the buyer is going ahead with the purchase. When the customer confirms add-ons, they are signaling.<\/p>\n\n\n\n A success story about how your product benefitted a customer. It outlines the customer’s problem, how your product solved it, and the benefits the customer received. These highlight positive client experiences you can share to bring other customers on board.<\/p>\n\n\n\n The percentage of customers\/ customer accounts that go inactive or customers who stop buying from you over a period of time. You can calculate it quarterly or yearly by dividing the number of customers you lost by the number you had to begin with at the start of the chosen quarter or year.<\/p>\n\n\n\n You have closed the sale when a potential customer has decided to make a purchase.<\/p>\n\n\n\n This is when the sales rep has either convinced or not convinced the buyer to purchase the product\/service. Either way, the deal is now closed.<\/p>\n\n\n\n A closed opportunity in which the buyer doesn\u2019t go ahead with the purchase of the product\u2014i.e. the sales rep lost the deal.<\/p>\n\n\n\n A closed opportunity in which the buyer goes ahead with the purchase of the product\u2014i.e., the sales rep won the deal.<\/p>\n\n\n\n Based on the closed-lost and closed-won opportunities, the closing ratio is the % of close-wons. On an individual sales rep\u2019s level, this will indicate their performance, and on a company level, it will indicate profits and sales predictions.<\/p>\n\n\n\n A customer relationship management tool (CRM) helps sales and marketing teams track potential and current customers. A cloud-based CRM allows for easy cross-sharing of data. <\/p>\n\n\n\n When a sales rep has a list of potential clients who have never shown interest but might want to know about the product\/service, they use it to call and talk to them about the products\/service. The exact process through email is called cold emailing, where the sales rep is the first to reach out via email.<\/p>\n\n\n\n Sales reps are not always salaried. They get paid for each sale they make, which is usually a portion of the sales revenue. You can calculate sales commissions in many ways.<\/p>\n\n\n\n A person who uses<\/em> a product or service. This person can be the buyer or someone else. For example, you may be a buyer of children\u2019s books, but your children are the consumers.<\/p>\n\n\n\n The handling of a contract (with the buyer, vendor, employees\/employee, etc.) while it’s active, which may include re-negotiating terms, using it to enforce transactions, and other contract terms.<\/p>\n\n\n\n When you convert a customer, you have convinced them to take the necessary action, such as signing up for a trial, making a purchase, joining a loyalty program, subscribing to a newsletter, etc.<\/p>\n\n\n\n This is the route that a visitor may take to become a lead, such as clicking on a CTA in a social media post, subscribing to a newsletter by giving the email ID (which the sales rep can later use to contact), or choosing to download an e-book.<\/p>\n\n\n\n Indicates how well a page performs\u2014i.e. how many people are doing what you desire or expect them to do on a particular page, such as opting for the discount coupon, filling a survey or contact form, or booking a demo.<\/p>\n\n\n\n In a traditional sales setting, sales reps would manually create quotes and proposals to send to customers. You can automate this process with configure price quote (CPQ) software. This reduces the time lag between a customer request and delivery, thus improving customer relations.<\/p>\n\n\n\n A predictive sales model that analyzes past sales data, customer information, and sales intelligence to show which customer segments will generate the most ROI.<\/p>\n\n\n\n When a sales rep convinces a customer to buy an additional complimentary item along with the one they came to buy or have bought. For example, when a sales rep cross-sells a laptop sleeve once the customer has chosen the laptop they will purchase, or pushing add-ons, such as with mobile bill plans.<\/p>\n\n\n\n This is the total you spend on marketing and sales towards closing a customer for the first time. The formula is:<\/p>\n\n\n\n The profit you anticipate earning from a customer throughout their relationship and life cycle of buying from you. You can look at historical CLV (profits from a customer\u2019s previous purchases) to gain a forecast of their value in the future. For example, if a customer spends $50 on a pet care food brand each visit per month, and they will continue doing so for the next ten years, then the CLV is 50X12X10 = $6000<\/p>\n\n\n\n A CRM is a central hub for all customer information. CRMs can be of various kinds, depending on your needs.<\/p>\n\n\n\n This department is responsible for ensuring that customers can fulfill their goals with the products they\u2019ve purchased. They also aim to generate customer loyalty while being as helpful and accessible as possible to the customers.<\/p>\n\n\n\n The person who has the authority to buy and is the one your sales strategies should target.<\/p>\n\n\n\n As simple as it sounds, it refers to creating interest and want for your products. Demand generation is an umbrella term that includes practices such as lead generation, cross-selling, etc.<\/p>\n\n\n\n The initial call to the prospect by a sales rep, during which you get a feel of their desires and pain points and test the BANT framework.<\/p>\n\n\n\n Suppose a customer makes a complaint at the first point of contact, like customer care, and the customer care rep cannot solve the problem. They hand over the issue to a higher-up\u2014i.e. they escalate the issue.<\/p>\n\n\n\n A characteristic of the product you are trying to sell to a customer. It is not to be confused for a benefit. A feature of a skincare serum can be that it has 4-5 of the best exfoliants, but the customer will say, \u201cso what?\u201d unless you also give them a benefit.<\/p>\n\n\n\n Someone on the field meeting clients and closing customers through product demos. <\/p>\n\n\n\n Replacing the standard funnel, the flywheel model shown below is more holistic. It considers all sales funnel stages, such as awareness and engagement, but with a difference. In a flywheel, these stages are fluid.<\/p>\n\n\n\n Predicting future performance within a fixed period based on past data and using that to make decisions. Sales forecasts can help plan quotas, expenses, performance standards, etc.<\/p>\n\n\n\n A person who acts as an information access barrier or middle-person\/facilitator among departments or between the company and the client\u2014for example, a receptionist, personal assistant, clerk, etc.<\/p>\n\n\n\n This is a framework like BANT to help with lead qualification.<\/p>\n\n\n\n Total sales revenue minus the cost of goods.<\/p>\n\n\n\n Target objectives you set for a task or parameters you select to meet a goal.<\/p>\n\n\n\n Any potential buyer that has shown interest in buying your product. A lead is someone you can pursue to choose your product over the competitor\u2019s since they already may be interested.<\/p>\n\n\n\n The process of accumulating leads through marketing and cold-calling so that you can further convince them to go forward in the buyer process.<\/p>\n\n\n\n The entire process of tracking, classifying, and prioritizing leads. Once you deem a lead as a good one, you can initiate contact or go about nurturing them to convert them.<\/p>\n\n\n\n Further developing the interest a lead is showing in your product through tailored marketing or having conversations with them about any concerns they have so that they feel engaged and ready to trust your product.<\/p>\n\n\n\n As part of lead qualification, you must determine whether a lead is good enough to pursue. Remember the BANT framework we spoke about? That is one of the qualifying metrics for a lead. <\/p>\n\n\n\n This is used to rank or grade prospects using a set of parameters to determine how much business they can bring in. Collecting information about the prospect can help you score your leads.<\/p>\n\n\n\n This is the profit value you peg to a customer or client account as a whole, for the length of their contract, after accounting for gross revenue and churn rate, among other variables. Here\u2019s how to calculate lifetime value.<\/a><\/p>\n\n\n\n This is a product or service priced lower than its usual price or at a break-even price to attract customers. <\/p>\n\n\n\n The ratio of lifetime value and customer acquisition costs. A good ratio is generally 3:1\u2014i.e., the value you get from a customer is three times the cost of acquiring them.<\/p>\n\n\n\n The cost of selling the product\/service minus the cost of production.<\/p>\n\n\n\n This is when a company adds a calculated amount to the cost of goods to account for its overhead.<\/p>\n\n\n\n A lead that has been deemed qualified based on their interactions with the marketing department or marketing reps.<\/p>\n\n\n\n The stage in the funnel in which the lead is not entirely unaware of their need for a product. They are looking for solutions, and this is where you need to make your product visible to them.<\/p>\n\n\n\n Similar to ARR, but monthly\u2014i.e. revenue gained from each account every month.<\/p>\n\n\n\n Indicates how likely a customer will recommend your product\/service. If the customer often buys from you and refers your product to others, you categorize them as promoters.<\/p>\n\n\n\n The prospect may have concerns or doubts after doing product research or after a sales call. These objections could be related to the pricing, relevance, or timing of buying the product. A good sales rep should be able to address objections with confidence.<\/p>\n\n\n\n When the customer relationship management tool is on the company\u2019s local server instead of the cloud. This is advantageous if you want to limit access to the CRM.<\/p>\n\n\n\n From an employment perspective, this means training or providing introductory materials to a newly hired sales rep or another employee. From a sales\/customer perspective, this is used in the context of products or services that the customer has bought, which requires set-up assistance, manuals, demos, etc.<\/p>\n\n\n\n When a prospect has been vetted and qualified and is now seen as someone who can become a customer.<\/p>\n\n\n\n When the sales rep initiates first contact with the potential buyer through cold-emailing or other methods. This is in contrast to inbound sales, i.e. when the potential buyer gets in touch with your sales rep or engages on the website without you pursuing them.<\/p>\n\n\n\n This is a problem or need that the customer is trying to address. Identifying and addressing customer pain points will convince them to buy your product. If you are interested in tech sales<\/a>, a relevant example could be when a customer\u2019s pain point is that they cannot take clear photos with their phone. You need to sell them phones with high-quality cameras. <\/p>\n\n\n\n An improvement plan that underperforming sales reps are asked to adopt. It can be seen as a kind of probation or assistive period in which the sales rep must improve based on feedback.<\/p>\n\n\n\n Ensuring that the sales pipelines and processes are progressing the way they should be and the leads are moving to the next pipeline stage, closer to buying the product\/service. This form of tracking is also called opportunity management.<\/p>\n\n\n\n A sales rep’s opening pitch statement during a sales call or demo to catch the prospect\u2019s attention. For a strong positioning statement, a sales rep can pull at a customer\u2019s emotions related to their pain points.<\/p>\n\n\n\n A company\u2019s net income or net profits divided by net sales or net revenues for a given year or quarter.<\/p>\n\n\n\n Looking for potential buyers by putting out feelers, having conversations, or tracking those who match your buyer persona.<\/p>\n\n\n\n A lead whose buying criteria matches your product. It can also be someone interested in your products and services.<\/p>\n\n\n\n The sales target that a sales rep is expected to meet per month, quarter, or within any other given timeline.<\/p>\n\n\n\n A central hub where the sales rep can access all the sales intelligence and metrics in a digestible manner, such as through visual aids and data models.<\/p>\n\n\n\n An SDR<\/a> handles inbound leads, that is, those who approach the brand themselves without any cold-calling (which generates outbound leads) and show interest in the brand\u2019s products. If this position appeals to you, this set of SDR interview questions<\/a> will come in handy.<\/p>\n\n\n\n Equipping the sales team with the correct training, strategies, and tools to close sales.<\/p>\n\n\n\n The representation of the customer journey, from awareness of the product to purchase. Here\u2019s a representation of the sales funnel:<\/p>\n\n\n\n This captures the underlying ethos that backs your sales process. These could be a set of frameworks or principles that penetrate through your sales strategies and techniques. For example, SNAP and target-account are among these 12 popular sales methodologies.<\/a><\/p>\n\n\n\n This includes assessing and tracking all the pieces that constitute the sales performance of a sales rep. This could include quotas, lead management, sales pipeline coverage, etc.<\/p>\n\n\n\n This is the stage-by-stage representation from the customer\u2019s perspective of the sales process. The goal is to take prospective customers from the start of the pipeline, where they might be showing some interest, to the final stage, where they buy the product.<\/p>\n\n\n\n The total pipeline coverage represents the revenue target you want to hit or the number of customers you want to convert. The sales pipeline coverage compares how much of this target you have covered.<\/p>\n\n\n\nSales Terms and Vocabulary<\/h2>\n\n\n\n
Always Be Closing (ABC)<\/strong><\/h3>\n\n\n\n
Account<\/strong><\/h3>\n\n\n\n
Account Development Representative (ADR)<\/strong><\/h3>\n\n\n\n
Account Executive<\/strong><\/h3>\n\n\n\n
Account-Based Selling<\/strong><\/h3>\n\n\n\n
Ad-Hoc Reporting<\/strong><\/h3>\n\n\n\n
Adoption Process<\/strong><\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-adoption-process.png\")
AIDA<\/strong><\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-aida.png\")
Annual Contract Value (ACV)<\/strong><\/h3>\n\n\n\n
ARR (Annual Recurring Revenue)<\/strong><\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/calculate-arr-scaled.jpeg\")
<\/figure>\n\n\n\nBusiness-to-Business (B2B)<\/strong><\/h3>\n\n\n\n
Business-to-Consumer (B2C)<\/strong><\/h3>\n\n\n\n
Bad Leads<\/strong><\/h3>\n\n\n\n
BANT (Budget, Authority, Need, Timeline)<\/strong><\/h3>\n\n\n\n
\n
Benefit<\/strong><\/h3>\n\n\n\n
Bluebird Sales<\/strong><\/h3>\n\n\n\n
Bottom of the Funnel (BOFU)<\/strong><\/h3>\n\n\n\n
Business Development Representative (BDR)<\/strong> <\/h3>\n\n\n\n
Business Intelligence<\/strong><\/h3>\n\n\n\n
Buyer Behavior<\/strong><\/h3>\n\n\n\n
Buyer Persona<\/strong><\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-buyer-persona-1200x883.jpg\")
Buying Criteria<\/strong><\/h3>\n\n\n\n
Buying Intent<\/strong><\/h3>\n\n\n\n
Buying Process<\/strong><\/h3>\n\n\n\n
Buying Signal<\/strong><\/h3>\n\n\n\n
Cases<\/strong><\/h3>\n\n\n\n
Churn Rate<\/strong><\/h3>\n\n\n\n
Close<\/strong><\/h3>\n\n\n\n
Closed Opportunities<\/strong> <\/h3>\n\n\n\n
Closed-Lost<\/strong> <\/h3>\n\n\n\n
Closed-Won<\/strong> <\/h3>\n\n\n\n
Closing Ratio<\/strong> <\/h3>\n\n\n\n
Cloud-Based CRM<\/strong> <\/h3>\n\n\n\n
![\"Cloud-Based](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/cloud-crm.png\")
Cold Calling<\/strong> <\/h3>\n\n\n\n
Commission<\/strong> <\/h3>\n\n\n\n
Consumer<\/strong> <\/h3>\n\n\n\n
Contract Management<\/strong> <\/h3>\n\n\n\n
Conversion<\/strong> <\/h3>\n\n\n\n
Conversion Path<\/strong> <\/h3>\n\n\n\n
Conversion Rate<\/strong> <\/h3>\n\n\n\n
CPQ Software<\/strong> <\/h3>\n\n\n\n
CRM Analytics<\/strong> <\/h3>\n\n\n\n
Cross-Selling<\/strong> <\/h3>\n\n\n\n
Customer Acquisition Cost (CAC)<\/strong> <\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-customer-acquisition-cost-cac.png\")
<\/figure>\n\n\n\nCustomer Lifetime Value (CLV)<\/strong> <\/h3>\n\n\n\n
Customer Relationship Management (CRM)<\/strong> <\/h3>\n\n\n\n
Customer Success<\/strong> <\/h3>\n\n\n\n
Decision-Maker<\/strong> <\/h3>\n\n\n\n
Demand Generation<\/strong><\/h3>\n\n\n\n
Discovery Call<\/strong> <\/h3>\n\n\n\n
Escalations<\/strong><\/h3>\n\n\n\n
Feature<\/strong><\/h3>\n\n\n\n
Field Sales Rep<\/strong><\/h3>\n\n\n\n
Flywheel<\/strong> <\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-funnel-vs-fly-wheel.png\")
Forecasting<\/strong><\/h3>\n\n\n\n
Gatekeeper<\/strong> <\/h3>\n\n\n\n
Goals, Plans, Challenges, Timeline, Budget, Authority, Consequences, and implications (GPCTBA\/CI)<\/strong><\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-goals-plans-challenges-timeline-budget-authority-consequences-and-implications-gpctbaci-1200x970.png\")
Gross Margin<\/strong><\/h3>\n\n\n\n
Key Performance Indicators (KPIs)<\/strong> <\/h3>\n\n\n\n
Lead<\/strong><\/h3>\n\n\n\n
Lead Generation<\/strong> <\/h3>\n\n\n\n
Lead Management<\/strong> <\/h3>\n\n\n\n
Lead Nurturing<\/strong> <\/h3>\n\n\n\n
![\"Lead](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/six-leads-update.jpg\")
Lead Qualification<\/strong> <\/h3>\n\n\n\n
Lead Scoring<\/strong> <\/h3>\n\n\n\n
Lifetime Value (LTV)<\/strong> <\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-life-time-value-ltv.png\")
Loss Leader<\/strong> <\/h3>\n\n\n\n
LTV: CAC<\/strong> <\/h3>\n\n\n\n
Margin<\/strong> <\/h3>\n\n\n\n
Mark-Up<\/strong> <\/h3>\n\n\n\n
Marketing Qualified Lead (MQL)<\/strong> <\/h3>\n\n\n\n
Middle of the Funnel (MOFU)<\/strong> <\/h3>\n\n\n\n
Monthly Recurring Revenue (MRR)<\/strong> <\/h3>\n\n\n\n
![\"Monthly](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/mrr-formula.png\")
<\/figure>\n\n\n\nNet Promoter Score (NPS)<\/strong> <\/h3>\n\n\n\n
Objection<\/strong> <\/h3>\n\n\n\n
On-Premise CRM<\/strong> <\/h3>\n\n\n\n
Onboarding<\/strong> <\/h3>\n\n\n\n
Opportunity<\/strong> <\/h3>\n\n\n\n
Outbound Sales<\/strong> <\/h3>\n\n\n\n
Pain Point<\/strong> <\/h3>\n\n\n\n
Performance Plan<\/strong> <\/h3>\n\n\n\n
Pipeline Management<\/strong> <\/h3>\n\n\n\n
Positioning Statement<\/strong> <\/h3>\n\n\n\n
Profit Margin<\/strong> <\/h3>\n\n\n\n
Prospecting<\/strong> <\/h3>\n\n\n\n
Qualified Lead<\/strong> <\/h3>\n\n\n\n
Quota<\/strong> <\/h3>\n\n\n\n
Sales Dashboard<\/strong> <\/h3>\n\n\n\n
Sales Development Representative (SDR)<\/strong> <\/h3>\n\n\n\n
Sales Enablement<\/strong> <\/h3>\n\n\n\n
Sales Funnel<\/strong> <\/h3>\n\n\n\n
![\"sales](\"https:\/\/www.springboard.com\/blog\/wp-content\/uploads\/2022\/06\/sales-terms-sales-funnel-stages-pipeline-stages.png\")
Sales Methodology<\/strong><\/h3>\n\n\n\n
Sales Performance Management<\/strong> <\/h3>\n\n\n\n
Sales Pipeline<\/strong> <\/h3>\n\n\n\n
Sales Pipeline Coverage<\/strong> <\/h3>\n\n\n\n
Sales Process<\/strong> <\/h3>\n\n\n\n