Join us to Build the Future of Education

About Springboard

Springboard has a bold vision for transforming education and bridging the skills gap: we’re building a new kind of online school. Education is no longer a one-off, full-time investment; it's a lifelong pursuit which should be tailored to individual goals, needs, and capacity. We empower our students to thrive in this new world order by delivering high-quality education, with a focus on real career outcomes.

Our programs — in cutting-edge subjects like data science, business analytics and UX design — are founded upon best-in-class curricula, rich in project-based pedagogy. In addition, learners receive ongoing mentorship from industry experts, plus outstanding support and career services.

We’re backed by awesome investors (including the founders of LinkedIn and Princeton Review), and we’re growing quickly as a team, a company, and a community. We’ve helped thousands of people already, and we’re hiring so we can achieve our ambitious goal of touching millions of lives!


About The Team

Our team is passionate about education, technology and social change. We look out for each other. We take on big challenges — setting strategy and direction, executing against audacious goals — in service of our first priority: our students’ success. We’re excited to get to work everyday, as much for the problems we’re solving as for the culture that holds us together (from lunch-and-learn sessions to a deep love for food and Slack emoji). Come join us!


Job Perks

• Location: We’re in the heart of the city in San Francisco and Bangalore.
• Healthcare: Fully covered health plans.
• Fun: The team loves to go out to the best movies, mini-golf, and music gigs in town. We also travel together ~2x / year on company offsites.
• Wellness: Flexible work hours and vacation policy.
• Learning: A sweet stipend every year for learning (anything, from Japanese to photography!).
• Eats: Team lunches, snacks, coffee, and beer!
• Valuable startup experience and the opportunity to have outsized impact on a fast-growing company working to make global change.

Technology

• Quality Assurance Engineer
  

  Bangalore

  Role:

  Springboard uses Python/Django as primary technology stack and we are looking to add a Quality Assurance Engineer to our team. Your role will require you to contribute to quality assurance efforts.

  You will understand the product specifications and interact with developers, product and design teams to decide the best approach to test a particular feature and later contribute towards its automation. You will focus on all steps of the development lifecycle and remain accountable for assuring high-quality software.

  We have a lot of fantastic features planned in coming months; our product is continuously being improved and you will take on a huge chunk of responsibility to ensure these features meet highest quality standards and contribute to a platform that's robust and scalable.

  Responsibilities:

  • Work with cross-functional teams to understand project objectives, translate requirements into test case specifications, build test plans
  • Work closely with developers, QA, and product owners to deliver the highest quality products by running manual and automated tests
  • Recommend and implement improvement to existing test processes, and procedures
  • API and UI/UX testing
  • Analyze failures and root cause issues, file defects, follow up with developers, document and inform other teams on the resolution
  • Evaluate test cases for inclusion in different test case modules such as regression, functional, usability, performance, etc.
  • Determine test case automation feasibility and automate tests

  You:

  • You have 1-4 years of experience on functional testing & white box testing with a strong understanding of/experience with SDLC and SQA methodologies, techniques and approaches
  • You have worked on testing tools like Selenium, Postman and have working knowledge of web applications, ReST APIs and web based technologies in general
  • You have experience working with debugging tools
  • You have worked on testing responsive web applications
  • You have thorough knowledge of release procedures and software defect tracking
  • You are an excellent communicator, have a strong team ethic and are interested in startups
  • You are meticulous, analytical, and curious about technology
  • When you don't know, you ask questions or look for answers on the internet
  • You are not afraid to express your opinion

  Good to have:

  • You are comfortable bringing up and troubleshooting cloud-based development environments
  • You have experience with Python, Django, Git, MySQL, Javascript & AngularJS
  • You have experience with CI (Continuous Integration) environment
  • You have knownledge of testing frameworks and can demonstrate automation experience

  
  Apply now

Operations & Marketing

• Mentor Recruiter
  

  San Francisco

  Role:

  The greatest strength of Springboard’s model of education is the mentorship from our unmatched community of industry experts, which includes designers, analysts, and data scientists at premier consulting firms, Fortune 500 companies, and top-notch startups (e.g. AirBnb, Uber, McKinsey, Apple, Capital One). As a Mentor Recruiter, your job will be to recruit exceptional mentors for our programs and help us to scale to thousands of mentors around the world.

  As our first full-time mentor recruiter, you'll also have the opportunity to significantly shape the development of mentor acquisition strategy and hiring process.

  Responsibilities:

  Your primary responsibility will be owning our new mentor hiring efforts to help us hit aggressive growth goals. You don’t need to have a technical background, but you should be familiar with new technologies and able to learn quickly enough to assess prospective mentors in the fields we teach. And our bar for mentors is high (only 1 in 12 are accepted), so you’ll need to source a strong pipeline of applicants so we can scale quickly without sacrificing quality.
  
  Your typical day may include

  • Pitching Springboard and getting people excited about the impact mentors have on the lives of students
  • Sourcing high-quality mentor candidates on LinkedIn and convincing them to apply
  • Learning about a new field (like data science) so you can confidently assess candidates
  • Identifying and testing new ways to attract mentors (marketing, partnerships etc.)

  You:

  This job might be for you if
  
  
  • You are excited about the opportunity to collaborate with talented people and solve problems together!
  • You want to work on a team that will invest in your personal/professional development
  • You love learning and can quickly become fluent in technical subjects
  • You are a good judge of character
  • You are good at selling
  • You are super meticulous and detail-oriented.
  • You are resourceful and like to figure stuff out

  Bonus points for

  • 1+ years experience in Recruiting or Business Development roles
  • Experience in a technical field (computer science, statistics)
  • Strong analytical and reasoning skills

  
  Apply now
• Office Manager / Executive Assistant
  

  San Francisco

  Role:

  Springboard’s mission is to bridge the skills gap by delivering a high-quality, affordable education to anyone who wishes to learn quickly, effectively, and in a way that fits in with their busy lives.

  As the team and business have grown, so have our infrastructural needs. We’ll be moving to a new office soon; our founders’ plates are fuller than ever. So we’re looking for someone detail-oriented, reliable, anticipatory, and unflappable to serve as our new Office Manager / Executive Assistant. You’ll interact with our co-founders and every member of our team. You’ll be critical to our daily work and our long-term success (though it’d be impossible to describe what a typical day looks like!) Perhaps it’s best to say that you’re a human Swiss Army knife who can roll with the punches and who takes joy in ensuring that busy teams are well-equipped for success.

  Responsibilities:

  As Office Manager, you’ll help create an awesome work environment for the Springboard team — whether by decorating our new office, ordering yummy snacks, paying the bills, or planning and executing twice-yearly team offsites in far-flung locations. You’ll do the behind-the-scenes work so that the front of house is comfortable, welcoming, and outfitted for max productivity.

  As the co-founders’ EA, you’ll keep them organized, efficient, and ready for each packed day/week! Whether it’s taking charge of administrative tasks (communications, appointments, calendaring, reservations, agendas, expenses) or conducting basic research or managing company-related paperwork, you’ll take the little things off their plates so that they can focus on the big ones.

  There are many fun and engaging projects for you to take on from the get-go, plus many more to come as the company continues to grow. Your work will indirectly support an amazing and important mission: of providing anyone, anywhere, with access to the latest professional skills.

  You:

  • Have a track record of success at one (ideally both) of these roles
  • Have exceptional organizational, time management, and communication skills
  • Are meticulous, detail-oriented, good at prioritizing, unfazed by context-switching
  • Are a team player: empathetic, positive, patient, and calm even under pressure; fit in well with different groups of people; are good at anticipating and addressing needs
  • Exhibit energy and a “can-do” attitude; are willing to tackle a range of projects including new challenges
  • Are tech-savvy and proficient with Google Apps and Mac OS
  • Can see projects from inception to completion against short turnaround times
  • Use discretion when handling sensitive and confidential information
  • Take direction and feedback well

  
  Apply now
• Content Strategist
  

  San Francisco

  Role:

  Content Strategist (Springboard)

  (Full-time job in San Francisco)

  Are you a talented writer and researcher who is looking to master building digital audiences? Do you love editing content and getting the best out of other writers? Are you looking to create and execute on an impactful content strategy? If your answer to all these questions is yes, we have a once-in-a-lifetime opportunity for you.

  The Company

  Springboard is a fast-growing startup, built by a team that is passionate about fixing education and bridging the skills gap. We’ve helped thousands of students learn skills like data science and UX design, using a unique approach that involves 1-on-1 mentorship from top industry experts. We love teaching and learning, but we’re also food-lovers. You’ll join us as much for the skills you develop as for the culture that holds us together (from team outings to lunch-and-learn sessions).

  The Opportunity

  We’ve been creating world-class content to help young professionals succeed in the “new economy” (see, for example, our guides to UX careers and data science careers). We’ve quickly built up huge audiences in both fields, with hundreds of thousands of email subscribers. You’ll get to take this lead generation engine to the next level, where Springboard’s content — spearheaded by you — will be seen by millions!

  You’ll work in a rapid startup environment geared to help you grow as quickly as you want to. You'll benefit from a learning budget that covers self-development needs. You’ll be part of a great work culture that is continually innovating and growing with you.  

  Responsibilities:

  • Researching and writing great content. You will craft invaluable educational resources — books, guides, blog posts, and other forms of content — for learners around the world. Your work will inspire tens of thousands of people to learn new skills and jump start new careers.
  • Content strategy. As you’ll work closely with our growth and marketing team, you’ll understand and own how our content drives revenue and impacts our business.
  • Managing a content team and editing their work. You’ll start off with freelance content producers under your wing; as the company grows, you’ll be in prime position to hire and mentor your own staff of content writers.
  • Editorial standards and the “voice” of our content. You’ll define the playbook for  eloquent, impactful content. You’ll manage the Springboard editorial calendar, dictating the flow and pace of the content we publish.
  • Determining how our content is distributed and seen. You’ll work with our growth and SEO specialists to ensure that your content is seen and absorbed across the web. This will include managing our social media channels, and affecting how SEO advice mixes with compelling content.
  • Ideas you come up with! Springboard is a startup, and there are always more ideas than people to act on them. You’re highly encouraged to generate and share new ideas that could delight (and grow) our audience. If your ideas get traction, you’ll oversee their execution!

  You:

  • Are a diligent researcher who is genuinely curious about emerging career paths and new technologies
  • Are seasoned veteran of using content strategy, voice, and tone, to elevate a brand to the next level
  • Are a quick study and intrepid writer who can go from research to sharing knowledge rapidly
  • Are somebody who enjoys conceptualizing, writing, and proofreading great content, and has a track record doing so with content that is shared across the Web
  • Are proactive and entrepreneurial, with little need for supervision
  • Are resilient and resourceful, and not afraid of failure
  
  

  BONUS POINTS IF you have done one or more of these:

  • developed your own digital following
  • worked at a startup
  • gained familiarity with web analytics tools
  • worked with Wordpress and HTML/CSS
  • managed other writers
  • written content that gets seen by 10,000+ readers a month
  
  

  The Benefits

  As Springboard’s Content Strategist, you will receive

  • Fully covered medical, dental and vision plans
  • Flexible work hours and vacation policy
  • An annual stipend for learning (anything, from Japanese to photography)
  • Team Outings. We love to go out to the best microbreweries, mini golfing, and music gigs in town
  • Team lunches twice a week, free snacks, coffee and beer

  
  Apply now
• Employer Relationship Manager
  

  San Francisco

  Role:

  At Springboard, we are on a mission to bridge the skills gap by delivering high-quality, affordable education for new economy skills. We have helped thousands of people around the world pick up new skills quickly and effectively, helping them level up their careers to more relevant roles and Career Services play a key role in our mission.

  As the second member of our  Career Services team, you will work closely with the Career Services Lead to build and manage the relationships with our hiring partners and employers, to produce great career outcomes and placement opportunities for Springboard students. You will develop and execute employer outreach, recruitment, and relationship management that produces high quality full-time and internship opportunities for students and graduates, and you will act as a “matchmaker” to recommend students for job opportunities that will be a great fit on both sides.

  Responsibilities:

  As Employer Relations Manager, you’ll bear two key sets of responsibilities: conducting outreach and development of employer partnerships, and providing those employers with talented candidates to fill their open positions.

  Employer Partnership Development and Outreach

  • Identify, and cultivate relationships with the best data science employers in the US by conducting outreach through your network, as well as Springboard mentors, students and alumni to identify employment opportunities in their companies.

  • Participate in industry events to market Springboard data science students to potential employers and strengthen the Springboard brand in the data science hiring community.

  • Implement, manage, and evaluate success of partner referral and incentive programs to encourage hiring Springboard graduates.

  • Develop marketing content that showcases Springboard programs and students to employer partners.

  • Manage employer contacts and leads through our CRM.

  Account Management and Student Placement

  • Act as a recruiter for our partner companies by understanding the needs of the company deeply, and identifying students who will be a perfect fit.

  • Create unique event opportunities for employers to build their employer brand, interact with students, and interview potential candidates, while considering our online environment.

  • Set up processes that will help us scale and automate our recruitment support for employer partners.

  • Ensure a seamless, positive experience for both students and employer partners.

  You:

  • Have 2+ years experience in business development, relationship management, employer relations, or recruitment.

  • Track record of producing measurable results, meeting deadlines, and balancing multiple priorities and constituencies.

  • Know how to create efficient processes and are highly detail oriented.

  • Ability to build rapport and credibility with external customers and your colleagues across the company.

  • Genuine interest in student and career development, with experience working with candidates/students as well as hiring partners preferred.

  • Natural agility and flexibility in the face of fast-changing and undefined situations.

  • Strong analytical and communication skills.

  • Deeply engaged in the tech community, with a robust network that can give a head start.

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

   

  
  Apply now
• Head of Marketing and Growth
  

  San Francisco

  Role:

  At Springboard, we’re on a mission to bridge the skills gap by delivering high-quality, affordable education in new-economy subjects like data science and design. We’ve already helped thousands of learners around the world, and now, taking a step further, we offer personalized career support to help our students convert their learning into real professional outcomes

  Springboard has seen incredible revenue growth, driven by a talented yet small growth team. We are now looking for a Head of Marketing and Growth (at the VP or Director level) to scale the team and revenues, while championing our brand. The ideal person is a data-driven, user-focused marketer, who can both think strategically and dive into details.
  
  You will be responsible for leading our marketing team, and growing revenue. You will own aggressive growth goals, set the strategy, and hire, mentor and manage a high-performing team. You will also roll up your sleeves, a lot. This is NOT simply a "manager" role.
  
  You will work on the leadership team directly with the founders and leaders of other teams within the company. You’ll bring the best growth marketing and management practices together, and foster an environment where the team continues to love working together.

  Responsibilities:

  • Own the company’s revenue goals, along with the co-founders
  • Build and own the company’s growth model to plan our growth to 3x, 10x, and 50x our current scale
  • Develop a deep understanding of our (prospective) users, their motivations, and why they choose Springboard
  • Become an expert on our customer acquisition channels, funnels and marketing stack
  • Own the marketing budget, and allocate optimally across tools and channels Identify and prioritize growth experiments -- e.g. optimize existing channels, and discover new ones
  • Establish a growth habit and culture of experimentation. Work with the team to prioritize and implement growth experiments
  • Lead the charge on building a data-driven culture, including instrumentation and attribution
  • Work closely with the product team to refine refine UX, copy, and messaging
  • Steward the Springboard brand and voice; ensure consistency in all our communication
  • Manage and continue to build out the growth/marketing team

  You:

  • Have 4+ years of growth/marketing experience with experience mentoring and managing high-performers
  • Have a track record of success in growth / user acquisition, ideally on a startup team when it scaled from Series A to Series B
  • Bring a solid understanding of free and paid user acquisition channels, with deep expertise scaling at least one channel
  • Think from first principles, by putting yourself in the shoes of the user
  • Are willing to bet on bold experiments, with a strong ability to prioritize
  • Are very analytical, and communicate clearly
  • Are comfortable getting your hands dirty and implementing your own ideas
  • Are passionate about improving education and seriously committed to helping build an organization from the ground up, even though it means things won’t always be easy.

  
  Apply now

Educators

• Digital Marketing Course Lead
  

  San Francisco

  Role:

  At Springboard, we are on a mission to bridge the skills gap by delivering high-quality, affordable education for new economy skills. We currently offer courses in data science, data analytics, and UX design. We’re excited to launch our newest vertical in digital marketing, and we’re looking for an expert in the field who has a vision for how digital marketing should be taught. This is a unique opportunity to put your expertise into action to impact the lives of hundreds of thousands of students.

  Responsibilities:

  You’ll lead developing curriculum for a course that’s first of its kind in the online education space. As Lead Subject Matter Expert, you’ll collaborate with an instructional designer and team of experts who can help you achieve your vision for a best-in-class digital marketing course.
  
  Over the next several months, you’ll:

  • Set the overall direction for the course. This includes (1) Vision for how the course is taught and (2) High-level curriculum structure
  • Collaborate with the instructional designers and other subject matter experts to create a detailed, best-in-class curriculum
  • Be “the face of the course” - appear in videos on the course page, within the curriculum, etc.

  You:

  • You are an experienced digital marketer with 5+ years of experience managing stellar marketing campaigns from end-to-end. This includes a variety of channels from SEO and content marketing, to paid ads and more. Ideally, you’ll have generated more than $1 million in incremental revenue over at least $500,000 annual budget spend.
  • You have a vision for how marketing should be taught. Bonus points for concrete strategies you’d like to apply. 
  • You are an incredible teacher. Either you’ve taught before or have a passion for teaching! 
  • You are a structured, MECE thinker
  • You have excellent verbal & written communication skills
  
  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
   
   
  

   

  
  Apply now
• Director of Course Development
  

  San Francisco

  Role:

  At Springboard, we are on a mission to bridge the skills gap by delivering high-quality, affordable education for new economy skills. Since our inception, we have helped thousands of people around the world pick up new skills. We now also offer personalized career support to help our students convert their learning into real career outcomes.

  As the Director of Course Development, you will be the primary owner of all the pedagogical components of Springboard programs. You will collaborate with various functional teams to design and deliver best-in-class learning experience for our students. As the first hire in this position, you will play an invaluable role in defining the instructional practices which will form the foundation for all our programs.

  You'll have a great vantage point at the intersection of students, product, marketing, operations, and engineering, and will work closely with the founders.

   

  Responsibilities:

  • Co-design and execute the course development strategy, including how we acquire the content, the structure of each course, and its delivery method. 
  • Co-design and deliver all the pedagogical components of Springboard programs - including the curriculum, students’ mentor and peer interactions - in collaboration with subject matter experts, mentors and student operations teams.
  • Collect, review, and incorporate student, mentor and, employer feedback while designing or updating each curriculum. 
  • Work with Product, Design, and Engineering teams to define the platform features for students and course developers. 
  • Co-develop and track the right KPIs to ensure students have the best learning experience through each curriculum.
  • Acquire new Content Partners as needed and maintain relationships with existing ones.
  • Bring thought leadership on best practices and innovation in online education, both internally and externally.

  You:

  • Strong understanding of instructional design, cognitive psychology, adult learning and online/distance learning.
  • Strong organizational and project management skills. Ability to meet deadlines while staying within budget.
  • Ability to learn core concepts of new topics quickly.
  • Excellent communication skills and the ability to manage teams of subject matter experts and instructional designers.
  • Data driven and analytical approach to decisions, with a strong focus on quality.
  • Passion for improving education.
  
  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  
  Apply now
• Data Analytics for Business Course Mentor
  

  Remote

  Role:

  We run an online Data Analytics for Business workshop where participants learn with the help of a case study based curriculum and 1-1 guidance from an expert mentor.Our mentor community - the biggest strength of our programs - has experts from the best organizations in the world. If you are as passionate about mentoring as you are about Data Analytics, and can give a few hours per week in return for an honorarium, we would love to hear from you.Our mentors are business analysts, data analysts and analytics experts at top consulting firms, Fortune 500 companies and top-notch startups (e.g. Capital One, Lyft, McKinsey, Square).Please find more details about the program below.

  • 12-week online course that takes students through 5 real-world business cases
  • Course participants are working professionals and college students
  • Participants learn about Data Analytics with the help of an online curriculum and a personal mentor. They go through the curriculum on their own and have a weekly 45-minute video call with their mentor to discuss questions, projects, and career advice

  Responsibilities:

  • Be proficient in the curriculum topics covered in the workshop.

  • Weekly, 45-minute video check-ins with students to help them set and achieve learning goals, answer subject matter questions, provide feedback on projects, and career advice.

  • You can do the calls at a time of your convenience, and take as many mentees as your schedule permits.

  You:

  • You are as passionate about teaching Data Analytics as about Data Analytics itself.

  • You are proficient in the topics covered in our curriculum, including Excel, SQL and Tableau

  • You have an excellent understanding of data visualization, data storytelling, and how to think about data problems in a business context. 

  • You are as passionate about teaching Data Analytics as about Data Analytics itself.

  • You are proficient in the topics covered in our curriculum, including Excel, SQL and Tableau

  • You have an excellent understanding of data visualization, data storytelling, and how to think about data problems in a business context. 

  • You are available for weekly, 45-minute video check-ins with students to help them set and achieve learning goals, answer subject matter questions, provide feedback on projects, and career advice.

  • You have at least 2 years of experience solving real-life data analytics problems, and are comfortable working with large data sets.

  • You are empathetic and have excellent communication skills

  
  Apply now
• UX Design Course Mentor
  

  Remote

  Role:

  We run online, self-paced UX Design workshops where participants learn with the help of a curated curriculum and 1-1 guidance from an expert mentor.

  Our mentor community - the biggest strength of our programs - has some of the best experts from the field. If you are as passionate about mentoring as you are about UX Design and can give a few hours per week in return for an honorarium, we would love to hear from you.

  Please find more details about the program below.

  • Completely online and self-paced. Coursework is ~100 hours and on average, students finish it in 3 months.
  • Participants in this course are working professionals and college students from all over the world, interested in UX careers.
  • Participants learn about UX Design with the help of a curated online curriculum, many projects and a personal mentor.

  Responsibilities:

  • Be proficient in the curriculum topics covered in the workshop.
  • Weekly, 30-minute video check-ins with students to help them set and achieve learning goals, answer subject matter questions, provide feedback on projects, and career advice.
  • You can do the calls at a time of your convenience, and take as many mentees as your schedule permits.

  You:

  • You are as passionate about teaching Design as about Design itself.
  • You are proficient in the topics covered in our UX Design workshop.
  • You have at least 2 years of relevant work experience, and a handsome portfolio to show for it.
  • You are empathetic and have excellent communication skills.

  
  Apply now
• Data Science Course Mentor
  

  Remote

  Role:

  We run online, self-paced Data Science workshops where participants learn with the help of a curated curriculum and 1-1 guidance from an expert mentor.

  Our mentor community - the biggest strength of our programs - has some of the best experts from the field. If you are as passionate about mentoring as you are about Data Science, and can give a few hours per week in return for an honorarium, we would love to hear from you.

  Please find more details about the program below.

  • Completely online and self-paced. Coursework is ~100 hours and on average, students finish it in 3 months.
  • Participants in this course are working professionals and college students from all over the world, interested in getting started with Data Science.
  • Participants learn about Data Science with the help of a curated online curriculum, many projects and a personal mentor.

  Responsibilities:

  • Be proficient in the curriculum topics of the workshop you are mentoring for.
  • Weekly, 30-minute video check-ins with students to help them set and achieve learning goals, answer subject matter questions, provide feedback on projects, and career advice.
  • You can do the calls at a time of your convenience, and take as many mentees as your schedule permits.

  You:

  • You are as passionate about teaching Data Science as about Data Science itself.
  • You are that rare combination of programming, statistics and storytelling skills.
  • You are proficient in the curriculum topics of at least one of our Foundations or Intensive workshops.
  • You have at least 2 years of experience solving real-life data science problems, and are comfortable working with large data sets.
  • You are empathetic and have excellent communication skills.

  
  Apply now

Product & Design

• UX Researcher (Full-time, Contract)
  

  San Francisco

  Role:

  Come join Springboard as our first UX Researcher!

  You’ll use your combination of qualitative and quantitative skills to help deliver amazing student and mentor experiences; you’ll dig into complex problems, analyze data, and deliver actionable insights. You’ll have the unique opportunity to be the champion of our students’ and mentors’ voices, giving our team a deeper understanding of their challenges. You’ll also shape our user research strategy, working cross-functionally with other teams to craft engaging features for our users.
  
  You’ll join a fun, dynamic learning culture that works on something meaningful. This is a full-time, contract role (with potential to transition to employee status) in the heart of San Francisco’s vibrant startup scene.

  Responsibilities:

  Your typical day may include:

  • Designing a user research strategy and testing plan from scratch
  • Partnering with Design, Product, Engineering, and Marketing teams to blend research into the product development process
  • Conducting user research studies to explore new opportunities and evaluate current features, by using both qualitative (interviews, exploratory discussions, etc) and quantitative (surveys, usability, etc) research methods
  • Communicating your insights and recommendations to key stakeholders

  You:

  This job might be for you if:

  • You have a solid research background and portfolio, sharing insightful stories from your research, the impact it had, and examples of how you delivered your research findings to your team.
  • You have a deep understanding of qualitative interviewing and research techniques, with a knack for quickly translating your research findings into valuable, actionable insights for the business.
  • You are an excellent communicator (written and verbal) and a confident presenter.
  • You are great at combining qualitative and quantitative data to inform product decisions.
  • You enjoy collaborating with talented people to help build a one-of-a-kind educational institution.

  
  Apply now